Ralph’s Radio Ltd traces its roots back to 1949, when it had its beginnings installing and repairing AM car radios. Our original location was at 3316 Main Street in Vancouver. In 1954, the Rurak family took ownership of the company and, to this day, it is still run by them.
While the company has grown dramatically since those early years, one thing hasn’t changed about us: our dedication to our customers. It is our opinion that the reason we have seen so much success for such a long period of time is the way we treat people. It begins with our employees. We consider them more like family, we treat them with dignity and respect, and we inspire them to think outside the box. Some of our employees have been with us for over 30 years. Maybe the fact that we refer to our salespeople more as consultants makes the difference, since they take the needs of our customers very seriously.
From the first moment you walk in the door of one of our stores, you will notice something different. Our stores are clean, well-lit and modern. The people there are upbeat and enjoying conversations with each other. When you speak to our employees, they will take the time to get to know you personally and understand your needs so they can offer you the best solution the first time around. It is that dedication to customer service that has kept us around these last 67 years.
What started out as AM radio service has grown into a full-service car audio center that offers everything from a simple upgrade to a full-blown, customized audio system. We also have branched out into working on all categories of vehicles, such as: Heavy equipment vehicles, Boats, Motorcycles and Large ships
As time evolved, so did Ralph’s. As we grew, we diversified into cellular, satellite and specialized communications products. We were the first TELUS dealer (formerly BC Tel Mobility) all the way back in 1985, and we are proud to still work with them to this day.
Ralph’s is a distribution partner for Stratos Global Communications, the world leader in satellite communication products and services.
We also got into manufacturing specialized 12 volt and wireless communication products, which include LED identification signs installed on large construction vehicles.
We also introduced our CareLine wireless product line, which includes wireless backup systems for telephone service and satellite transportable systems.
Ralph’s also owns MobileLine Systems Ltd., a service provider for satellite airtime and products. MobileLine provides airtime for the Iridium and Inmarsat networks, including the Iridium, OpenPort, BGAN, IsatPhone, Fleet Broadband and VSAT systems.
Ralph’s has three business groups:
- Mobile 12 volt – Car audio systems, alarms, GPS tracking
- Wireless – Cellular and satellite voice and data devices
- Commercial – Wireless system design, vehicle fleet installations, LED light systems
We pride ourselves on being vertically integrated. As our company has grown, we have added new people, products and machinery so we can produce what our customers need in-house. We have many employees who are on specific duty, specializing in one area to maximize effectiveness. It is one of the ways we can give our customers the best overall value.
Come See Us For Your Needs Today
Would you like something special done? Do you have an interesting project? We invite you to come see us. Chances are good that we are ready for the challenge.